OPTONLINE.NET SPECIFY MAIL FORWARD UPGRADE

Howard Greenstein: that is also not accepatableĭennis.L: Any one you contact will tell you the same that I did, you can send a letter to our corporate office if you like. Howard Greenstein: I will be sending a letter to your customer service Howard Greenstein: It it not acceptable that you are dictating that I can’t use my own paid for legitmate email host

OPTONLINE.NET SPECIFY MAIL FORWARD UPGRADE

Howard Greenstein: i don’t want to use – it gets filtered by other people’s spam filtersĭennis.L: I understand and I’m sorry for the inconvenience, if you would need to use an SMTP server other then, please contact our Business Optimum Online Sales department at 86, and they will be glad to upgrade your account to a Business class account, this way you can continue to use the other SMTP servers. Please contact your email server host for information on these alternatives.ĭennis.L: By switching your outgoing mail server setting in your email program to, you will be able to send emails via our mail system without issue. There are other alternatives if you are affected – including VPN and SMTPS that your email service provider is likely to support.

Filtering port 25 is a common spam control measure used by Internet Service Providers and the advantages far outweigh the disadvantages when it comes to the war on spam.ĭennis.L: You might be affected if you use a mail server outside of the Optimum Online network, run your own mail server, or similar scenario. We will then take some troubleshooting steps to resolve your issue.ĭennis.L: To help control the amount of spam and viruses that originate from the Optimum Online network, we are implementing outbound Port 25 SMTP filtering. Thank you for contacting Cablevision today, Howard.ĭennis.L: I have received your question, I understand it and I’m sorry for the inconvenience, I will be happy to assist you with that today.ĭennis.L: Please give me a minute or so to verify your account information. Your Optimum Online Tech Support Specialist will join you momentarily.Ĭablevision: Your Optimum Online Tech Support Specialist, Dennis.L, has arrived.ĭennis.L: Welcome to Optimum Online’s Live Technical Support!Īn Optimum Online Technical Support Rep will be with you shortly.ĭennis.L: Hello, my name is Dennis. You are next in line, thank you for waiting. There is 1 question ahead of you, thank you for waiting. Is optoline blocking the outgoing SMTP email port?Ĭablevision: Welcome to Cablevision, Howard Greenstein! Howard Greenstein: I am having trouble sending email via my paid-for hosting domain.

I sent the following question to cablevision via their live chat: I was having problems sending email via my hosting account.

Optonline.net specify mail forward